Privacy & Cookies

Window Regulator (WR) is committed to protecting your privacy, and takes its responsibilities regarding the security of user information very seriously. This Privacy Statement sets out how WIndow Regulator (WR) complies with both UK and European Union data protection requirements. We have structured our website so that you can visit without identifying yourself or revealing any personal information.

Once you choose to provide us with any information by which you can be identified, it will be used only to process enquiries or orders and to provide a more personalised shopping experience. WIndow Regulator (WR) may also use it to inform you about changes in its services or about special offers that Window Regulator (WR) considers you will find valuable.

For your protection, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

What if you think we have incorrect information or you would like a copy of the information we hold about you?

Under the Data Protection Act 1998 you may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to:

Customer Services Department
Window Regulator (WR)
Unit 7,
Woolfold Industrial Estate,
Stewart Street,
Lancashire. BL8 1SF

Email: Please use our online contact form

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. Any incorrect information will be corrected promptly.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We use cookies to track your order through the shopping process. Cookies are commonly used on websites and do not harm your computer. They help to simplify your shopping experience and mean that you don't have to input your contact details every time you visit the site. They also mean that you don't have to input your page preferences every time you visit the text-only section of the site. A cookie itself does not contain personally identifiable information about you. It simply allows the Web server to recognize you during your next visit to our site. Your credit or debit card details are not stored on the site and are always secure.

You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you cannot shop with us and may not be able to use certain features within our website.

Other Websites

This website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Statement. You should exercise caution and read the Privacy Statement applicable to the website in question.

Your Consent

By using the website, you consent to the collection and use of this information by Window Regulator (WR) for the purposes described above. If we decide to change our Privacy Policy, we will post the changes on this page.